Apparently the engineers don’t even use their own apps. They move people around and apps get forgotten. The same thing happened a while back to the MacOS Contacts app. Close and reopen it and maybe it will connect.īottom line: Apple TV, its Remote app and their use cases have fallen into neglect at Apple. * Back in iOS, go to Settings > Wi-Fi and turn it back on. This will fail of course because the app uses Wi-Fi but leave it hanging there and proceed to the next step. * Close and re-open the Remote app and try to connect with Apple TV. * In iOS, go to Settings > Wi-Fi and turn off Wi-Fi. If it won’t come on, remove power for 6+ seconds as directed elsewhere and then restore power and give it 3-5 minutes to finish rebooting. * Have Apple TV up and running so that you can try to connect to it. I know when it has a problem all its own and when it doesn’t. I’m a long-time daily Apple TV user and have been settled into it for more than a decade now. I was almost ready to install a cutoff switch on the Apple TV power cable to make it easier to reset the box but I know now that resetting Apple TV has no effect on this problem, at least not for me. Try Again LaterĪfter trying all of the “simple” and “easy” steps recommended here and elsewhere targeted to first-time users, many of them repeated across multiple forums, this is what worked for me. See also: An Error Occurred Loading This Content. However if you are still having issues, contact Apple. Tips above should fix if your Apple TV Remote app can’t connect to Apple TV. On your iOS device, turn on Airplane Mode, wait a few seconds and turn it off.You can do that by unplugging it from the power outlet and wait at least ten seconds and plug back in. There may be a problem with your connection.On your Apple TV, using its remote, Go to Settings > General > Remotes and select the Remote and unpair it.This is important because updated software fixes a lot of issues and bugs. You can update your device by going to Settings > General > Software Update. Make sure that your iOS device has the latest version of the iOS software.If you do not have your TV remote and since the Apple TV Remote app is not working, you can simply unplug your Apple TV from the power outlet wait a few seconds, then plug back in. You can do so by going to Settings > System > Restart (assuming that you have your remote). To do this, double press the Home button (if your device has a Home Button), if your device does not have a Home Button, e.g., iPhone X swipe up and pause, then find the Apple TV Remote app, and swipe it up. Close the app and then re-open and try again.Make sure that your Apple TV and and your iOS device are on the same Wi-Fi network.Please check to see if the Apple TV App is working after each step. If you can’t get the Apple TV Remote app or the Apple TV Remote in Control Center working, try the following tips. See also: ‘This content can’t be played on this Apple TV’ Error Fix From my experience, it is not always working as expected. Furthermore, to be honest, Apple’s Remote App is buggy. Sometimes you may experience various issues. This short article explains what you can do if your Apple TV Remote app is not working.Ĭonnecting your iOS device to your Apple TV with the Apple TV Remote app is a very simple process. And one other issue I experience often is that my Apple TV looks offline, even though Apple TV is turned on. One problem I experience a lot is that I do not see my Apple TV. All you need to do is set up the Apple TV Remote app. Apple TV remote lets your control your Apple TV with your iOS device, iPhone, iPad or iPod touch.
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